Terms & Conditions

If you need to contact us, please email us at: info@homelookuk.com
Or call customer services on: 08707 602 612


1. When you place an order with us (Homelookuk.com) you are making an offer to buy goods. We will send you an email confirmation that we have received your order.

2. We will e-mail you to confirm that we accept your order once we have checked the price and availability of the goods.

3. In the unlikely event that the goods are no longer available, or there is a pricing mistake, you will be advised of this.

4. Once your order has been placed we may contact you with a customer survey. We would be grateful if you could complete it, which will enable us to improve our customer service. Some comments from your survey may be posted on our website using your name and location (surname, county).

5. You can place an order via our website www.homelookuk.com or by contacting us on any of our branch numbers:

Staines: 01784 461 000

Hounslow: 0208 538 7999

Aldershot: 01252 313 200

6. Once you have placed an order you will be contacted via e-mail within 24hrs (or next working day) with details of your order and further information.

7. Homelookuk.com will store your data securely and it will not be handed on to any third parties.


We only deliver within the UK mainland. Any other arrangements are the buyer's responsibility.

Homelook uk Ltd are not liable for any delay in delivery beyond the suppliers' control.

Please be aware that delivery charges/surcharges may apply. For more information see our delivery page.

All goods remain the property of the company until paid in full. Any discrepancy should be reported within 24hours of delivery, by contacting us on 08707 602612. Goods are supplied as per the standard terms and conditions of the company. A charge of 25 is made for each cheque returned.

Your driver will contact you on the day of delivery and will give you an hours notice before they arrive. However, it is essential that someone is available to receive delivery, if you miss your delivery you will be charged 40, but this varies depending on location.

Delivery Company Disclaimer

Please be advised that whilst all care will be taken by the delivery drivers, we will not be held responsible for any damages that occur to your property or possessions whilst the delivery is in progress. We advise you to make arrangements to cover carpets, furniture, ornaments and remove pictures from walls prior to the delivery.


If you cancel your order you must return the goods to us within 48 hours at your own expense. We can arrange the collection for you, however, there is a minimum of 60 charge for this service. You must ensure the goods are packaged adequately to protect against damage.

If you fail to take reasonable care of the goods before they are returned to us and these result in damage or deterioration, we will charge you for the reduction in value.

Faulty Goods

Whilst we ensure that your goods arrive in perfect condition, if you find any problems with your order, please contact our Customer Services team on 08707 602612.
We cannot guarantee the complete accuracy of the pictures and photographs of our goods shown although we do attempt to display as accurately as possible the colours of our products on our website.

Missing or damaged items must be reported within 28 days of purchase. Please contact our Customer Services team on 08707 602612.

These terms apply to your order. We reserve the right to change our terms and conditions at any time.

Copyright © Homelook 2021 | Site by Xession.
Welcome to ' HomeLook uk ltd '

Vast savings and fast delivery await you from the HomeLook (UK) Ltd discount furniture website.

You will find highly regarded, well-known furniture manufacturers' products at amazing discount prices with quick delivery in comparison to High
Street furniture stores throughout the uk. We work with household-known brands such as Devonshire Pine ltd, Myers Beds, Dura Beds Ltd and Staples Ltd,
just to name a few. We want you to feel assured that you are dealing with a 'bricks and mortar' company with over 20 years experience.

Our oak furniture range uses solid oak from Scandinavia, which enables us to offer you the highest quality and unique collections of furniture found in the UK.